Message Drafts
Three registers of a difficult message, side by side, saying the same thing underneath.
What we do
We write your house tone down once, then check the four things that make these messages fail: hedging, blame, false warmth, and a decision hidden in a question.
The problem
Saying no to a peer, correcting someone senior, telling a team something they will not like. The stakes sit in the wording, not the content. So it is written, deleted, rewritten, sent to a friend for a read, and finally sent at eleven at night, worse than the second draft was.
The fix
Three drafts in three registers, side by side, saying the same thing underneath. Reading them next to each other is what makes the choice obvious. The manager still writes the version that goes out.
How it was built
The house tone is written down once, with a real example of a message that landed and one that did not. Then a short check for the four things that reliably make these messages fail: hedging, blame, false warmth, and a decision hidden inside a question.